Issues with pop-ups locking Chrome browsers

Modified on Thu, 27 Jul 2017 at 09:49 AM

There is a rare issue with google chrome browsers that is easily solved.
It relates only to one pop-up message: when you exit a form without saving changes.


The situation:

If you don't save changes on a form and look to exit the form, the Wovex system will warn you.

If this message freezes up your browser then there is an issue with your browser. 


The resolution:

These are the troubleshooting options provided by Google:

  • Delete your cache and cookies
  • Use incognito mode
    • If this helps then temporarily disable your extensions to identify which one is causing the rendering problem. To do this go to chrome://extensions and un-check Enabled for each extension one by one.
  • Reset your browser settings
  • Turn off hardware acceleration by going to Menu > Settings > Advanced Settings > Under 'System' uncheck Use hardware acceleration when available.

 

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